Privacy policy.

Who controls your data

KSF Audio, Ireland, is the controller of personal data described in this policy. Privacy questions and rights requests can be sent to info@ksfaudio.com.

Information we collect

If you contact us, we receive the information you choose to provide, such as your name, email address, project details, location, room or system information, and the content of your correspondence.

Our web server also records technical access information, which may include your IP address, request date and time, requested page, browser identifier, referring page, and response status.

How and why we use it

We use enquiry information to respond, discuss requested services, prepare proposals, take steps at your request before entering a contract, deliver agreed work, and maintain relevant business records. We process this information because it is necessary for pre-contractual or contractual steps, to meet legal obligations, and for our legitimate interests in operating and protecting the business.

Server logs are used only to deliver, secure, maintain, and troubleshoot the website. This is based on our legitimate interest in providing a reliable and secure service.

Cookies and tracking

This website does not set cookies and does not use analytics, advertising trackers, profiling, or automated decision-making.

Sharing and transfers

Personal data may be processed by service providers that supply website hosting, network, backup, or email services, and by professional advisers or public authorities where reasonably necessary or legally required. We do not sell personal data.

Some email or infrastructure providers may process data outside the European Economic Area. Where this occurs, we rely on a lawful transfer mechanism required by data protection law.

How long we keep it

Web-server logs are normally retained for up to 14 days. Enquiry and project correspondence is kept only as long as needed to handle the enquiry, provide services, resolve disputes, protect legal rights, and comply with accounting or other legal obligations. Retention therefore depends on the nature and outcome of the enquiry.

Your rights

Subject to applicable law, you may request access to your personal data, correction, erasure, restriction, or portability, and you may object to processing based on legitimate interests. You may also complain to Ireland’s Data Protection Commission at dataprotection.ie.

To exercise a right, email info@ksfaudio.com. We may need enough information to verify your identity and locate the relevant records.

Updates

We will update this policy when our processing changes. This version is effective from 9 August 2026.